Legal

Privacy Policy

Last updated: March 20, 2026

1. Information We Collect

When you use our services, we may collect the following information:

  • Personal Information: Name, email address, phone number, date of birth, and emergency contact information provided during registration, waiver signing, or booking.
  • Payment Information: Payment card details are processed securely through Stripe and are never stored on our servers.
  • Waiver Data: Digital signatures, IP addresses, and user agent strings collected during waiver signing for legal validity.
  • Usage Data: Visit history, booking records, and membership information.

2. How We Use Your Information

We use your information to:

  • Process bookings, payments, and memberships
  • Maintain legally required waiver records
  • Communicate about your bookings and account
  • Send safety updates and operational notifications
  • Improve our services and customer experience

3. Information Sharing

We do not sell your personal information. We share data only with:

  • Stripe: For payment processing
  • Emergency Services: If required for safety incidents
  • Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure payment processing via Stripe, and access controls on our systems.

5. Data Retention

  • Waiver records: Retained for 3 years after expiration for legal compliance
  • Transaction records: Retained for 7 years per tax requirements
  • Account information: Retained while your account is active and for 1 year after

6. Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account (subject to legal retention requirements)

7. Minors

Our services are available to players aged 13 and above. For players under 18, a parent or guardian must provide consent and sign the waiver. We collect minimal data from minors as required for safety and legal compliance.

8. Contact

For privacy-related questions, contact us at info@alaskanairsoftbattlegrounds.com or visit us at 399 Helmrichs Ave, Fairbanks, AK 99701.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated date.